This Privacy Policy sets out exactly how king68my collects, uses and protects the information tied to your account — from registration through to wallet transactions using GrabPay, Bank Transfer and Touch 'n Go eWallet. Everything here applies to your use of this platform where local law permits.
Account data handled with care
Local payment context: GrabPay, Bank Transfer, Touch 'n Go eWallet
Malaysia-applicable scope only
Contact path available for data queries
POLICY SCOPE DETAILS
What This Policy Covers and How It Works
When you create an account with king68my, certain information is collected to keep the account running — your registration details, device type used to access the platform, and transaction records linked to payment methods such as GrabPay, Bank Transfer, Touch 'n Go eWallet and DuitNow. This data is used strictly to process your transactions, verify your account identity, respond to support queries and maintain the security of your wallet. We do not sell account data to third parties for advertising or marketing purposes. Cookie data and session logs are collected passively when you browse the lobby or navigate between live casino tables and slot rooms. These logs help us maintain page performance across devices and fix access issues. Retention periods vary by data category — transaction records are held for the period required under applicable local law and then deleted or anonymised. Where a third-party payment processor handles a DuitNow or FPX transfer, that processor's own privacy terms apply to the portion of data they handle. You can request a summary of what we hold on your account by writing to our support channel. All requests are reviewed and responded to within a reasonable period, subject to verification of your account identity.
GrabPay transaction data — handled by payment processor under its own terms
Bank Transfer records — retained per applicable Malaysia financial rules
Touch 'n Go eWallet deposits — session and wallet reference stored for dispute resolution
DuitNow and FPX transfers — routed through third-party processors; their privacy terms apply to that portion
Account login logs — stored to detect unauthorised access attempts
WHAT FALLS INSIDE
Where This Policy Applies on king68my
Not every data interaction on this platform sits under the same rules. Understanding what this policy covers — and what sits outside it — helps you know exactly where your information is governed and where to look for additional terms when using connected services.
Account Access
Your login credentials, session activity and device identifiers used to access king68my are covered in full by this policy. We store these to secure your account and detect any unusual access. The path to review your active sessions is shown in your account dashboard after login.
Wallet Transactions
Deposits and withdrawals made through GrabPay, Bank Transfer, Touch 'n Go eWallet or DuitNow generate transaction references stored on our side. Where a third-party processor handles the transfer leg, that processor's privacy terms govern the data they touch — this policy covers only the record held within your king68my wallet.
Site Content & Game Activity
Game session logs — including rounds played in Live Andar Bahar Room, Crash Cash Ladder or Fishing Golden Catch — are recorded to support dispute resolution and platform integrity. These logs are not shared with advertising networks. RTP data is displayed only where the game or studio exposes it in the lobby.
Third-Party Services
Links to external payment processors, game studios such as Habanero, Spadegaming or CQ9, and any third-party identity verification services operate under their own privacy policies. King68my is not responsible for how those third parties handle data collected on their own systems.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
Your account data is not locked away from you. There are clear, straightforward actions available if you want to review what we hold, correct something that looks wrong, or raise a question about how your information is being used. These rights apply to your king68my account where local law in Malaysia supports them. Start by logging in and checking the account settings section — personal details, registered contact information and payment method references are visible there. If something needs correcting and the account settings page does not let you change it directly, the support team can process the update after verifying your identity. For broader data queries — such as asking what records we hold or requesting that outdated information be removed — the written request route through our support channel is the right path. Responses to those requests are sent to the registered contact on your account.
Review Your Records
Log in and head to your account dashboard. Personal details, wallet history and registered payment references are shown there. For a full data summary beyond what the dashboard displays, submit a written request through our support channel.
Correct Account Details
Name, contact number and email address can be updated in the account settings page after login. If a field is locked, reach out to support with your account verification details and the correction will be processed directly.
Raise a Data Question
Any question about how a specific piece of your data is used — including transaction logs tied to a GrabPay or Touch 'n Go eWallet deposit — can be submitted through our live chat or email support. State your account reference clearly so the team can locate the right records.
Request Data Removal
Where local law and our retention obligations allow, you may request that specific data be deleted or anonymised. Submit the request in writing through the support channel. The team will confirm what can be actioned and what must be retained under applicable rules.
REACH THE TEAM
How to Contact Us About This Policy
For anything related to this Privacy Policy — a data correction, a question about how your wallet records are stored, or a request to understand what information we hold — the support channels below are the right starting point. Have your account reference ready when you write in so the team can locate your records without delay.
Live Chat
The live chat window is accessible from your account dashboard after login. Use it for quick policy questions, account data queries or to start a correction request. Have your registered email address on hand.
Email Support
Written requests — including formal data access or removal requests — should be sent through the email support route shown in the Help section of your account. Include your account reference and a clear description of the data in question.
Account Help Section
The Help section inside your logged-in account lists the current contact paths and any additional guidance for data-related requests. Check there first — the information shown is always current and reflects any updates to our support process.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
The way king68my handles your account data is built around a few consistent practices — not vague assurances. Cookies collect session and navigation data to keep the lobby working correctly across devices; you can adjust cookie preferences through your browser settings at any time. Account security logs track login attempts and flag unusual activity. Wallet records — including those linked to GrabPay, Bank Transfer and Touch 'n Go eWallet — are stored for the period required by applicable financial rules, then removed. This policy is reviewed periodically; the current version date is shown at the foot of this page.
Cookie Handling
Session cookies keep your lobby state consistent while you move between Live Andar Bahar Room and slots like Congkak Gold Megaways. Persistent cookies support login convenience. Adjust or clear them any time through your browser's privacy settings — the platform will still function without them.
Account Security Logs
Every login attempt on your account is logged with a device fingerprint and timestamp. If an access pattern looks unusual, the system flags it. You can review recent login activity from the security tab in your account settings and report anything that does not look right to the support team.
Data Retention
Transaction records tied to your GrabPay deposits, Bank Transfer history and Touch 'n Go eWallet activity are retained for the period set by applicable Malaysia financial and data rules. Once that period passes, records are deleted or anonymised. The current retention schedule is available on request through the support channel.
Policy Updates
When this Privacy Policy changes in a material way, the updated version is posted on this page with a revised date at the foot. Continued use of the platform after a policy update means the revised terms apply to your account going forward. Check this page periodically if you want to stay current.
POLICY FAQ
Common Questions About This Privacy Policy
The questions below cover what Malaysia account holders ask most often about how their data is handled on king68my. If something is not addressed here, the support channel is the right place to send a specific query.
What personal data does king68my collect when I register?
Registration collects your name, contact details and a verified payment method reference — for example, a GrabPay or Touch 'n Go eWallet account link. Device and session data is also recorded when you log in. This information is used only to run your account and process transactions.
Does king68my share my data with third parties?
Data is shared only where necessary — with payment processors handling GrabPay, Bank Transfer, DuitNow or FPX transfers, and with game studios such as Spadegaming or Habanero where a session dispute needs resolving. No account data is sold to advertising or marketing networks.
How long are my wallet and transaction records kept?
Transaction records — covering deposits, withdrawals and wallet adjustments — are held for the period required under applicable Malaysia financial rules. Once that retention period ends, the records are deleted or anonymised. You can ask for the specific period that applies to your account through the support channel.
Can I see all the data king68my holds on my account?
Yes. Log in and check the account dashboard first — personal details, payment references and recent activity are shown there. For a complete summary of everything held beyond the dashboard view, submit a written request through email support with your account reference included.
How do I correct wrong information on my account?
Most details — registered email, contact number, display name — can be updated directly in the account settings page after login. If a field is restricted, contact the support team through live chat or email. After verifying your identity, they will process the correction and confirm when it is done.
What happens to my data if I stop using king68my?
If your account becomes inactive, the data associated with it is retained for the minimum period required by applicable rules, then removed or anonymised. To formally request early deletion of specific records, submit a written request through the support channel stating which data you want addressed.
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